Empowering Teams


Teams are the link between business plan objectives and individual performance and growth. Teams are where the detailed planning gets done and is where the work occurs.


Teams can exist within a management line or can be cross functional. They can be established for a special purpose or can be permanent and team membership can be fluid with people joining or leaving depending on needs.


Team’s need their own strategic clarity: a sense of purpose and agreed outcomes to be achieved. They also need an established modus operandi, ie how to operate in terms of decision making, communication and the role of each team member.

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Objectives are allocated to a team and owned by the leader, but the accountability and performance is shared by the team. The team can also create its own detailed objectives that are strategically aligned with the organisation.


Organisation Progress to team objectives is measured regularly through pulse checks and is visible to all team members, with each individual being assessed on both the success of their team and their own contribution to the team.

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Social capital in organisations is the development of effective relationships required to efficiently produce goods and services and it is most often built through teams.


Social capital has traditionally been developed with employees attending the workplace and will erode in a hybrid work environment unless new ways of building it are deployed.


Social capital is developed by creating psychological safety and trust, shared identity, norms and values, and deep connections that build collaboration, innovation, learning and wellbeing. With hybrid work this needs to done in an online environment